Privacy Policy


Last updated: February 2025

1. Introduction


At Informed Learning, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you interact with us, including through our website, workshops, newsletter, and other services.

2. Who We Are

Informed Learning with Clare Conneally provides professional development and training for library professionals. Our website address is: www.informedlearning.ie.

3. What Data We Collect


We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and organization (if applicable).

  • Billing Details: If you purchase a workshop or product, we collect payment details via secure third-party payment providers.

  • Website Usage Data: Information collected via cookies and analytics tools (see Section 7).

  • Communication Preferences: Your subscription to our newsletter or marketing communications.

4. How We Use Your Data


We process your data for the following purposes:

  • To provide and manage our workshops, courses, and digital products.

  • To communicate with you about upcoming events, news, and updates.

  • To process payments securely.

  • To improve our services and website functionality.

We never sell or share your data with third parties for marketing purposes.

5. Legal Basis for Processing


Under GDPR, we rely on the following lawful bases:

  • Consent: When you sign up for our newsletter or opt into marketing communications.

  • Contract: When you register for a workshop or purchase a service.

  • Legitimate Interest: To analyze website performance and improve user experience.

6. How We Store and Secure Your Data
We implement security measures to protect your personal data. Your information is stored securely and only accessible to authorized personnel.

7. Cookies and Analytics


Our website uses cookies and analytics tools (e.g., Google Analytics) to improve user experience. You can manage cookie preferences via your browser settings.

8. Third-Party Services


We use trusted third-party providers (e.g., payment processors, email marketing services) that comply with GDPR. These services process your data on our behalf, and we ensure they meet security standards.

9. Your Rights Under GDPR


You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications at any time.

  • Request a copy of the data we hold about you.

  • Lodge a complaint with the Data Protection Commission (DPC) if you believe your data has been misused.

To exercise these rights, email us at clare@informedlearning.ie

10. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on our website.

11. Contact Us


If you have any questions about this Privacy Policy, please contact:

📧 clare@informedlearning.ie
🌍 www.informedlearning.ie